Privacy Policy

At TAN SERVICES LTD (Company No. 17534491), we are committed to protecting your personal information. This Privacy Policy outlines what data we collect, why we collect it, and how it is used.

1. Information We Collect

When you contact us for a quote, site survey, or electrical service, we may collect:

• Your name and contact phone number
• Your property or site address and postcode
• Details about your electrical project or repair requirement
• Invoicing and payment details for completed work

2. How We Use Your Information

We use your details strictly to:

• Provide you with free quotes and discuss your requirements
• Carry out electrical installation, testing, or repair work
• Issue official certificates (such as EICRs or Part P building notifications) where required by law
• Maintain accounting and warranty records

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share details with relevant statutory bodies (such as Local Authority Building Control or the District Network Operator) when legally necessary to certify electrical work.

4. Data Security & Retention

Your information is stored securely and accessed only by authorized personnel. We keep customer records only for as long as necessary for tax, legal, and warranty purposes.

5. Your Rights

Under UK data protection laws, you have the right to request access to the personal data we hold about you, request corrections, or ask for your information to be deleted where statutory retention is not required.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us by phone at 07440 684 743 or by post at 28 Quilter Grove, Manchester, M9 8DE.